Library Systems Support
Custom Library Software
AtkinsApps, Stuart, JASS, GroupStudy and other internally written tools
Library-managed Software
Digital repository systems, Journal/Manuscript publishing, Digital exhibits and document scanning solutions
Website & Intranet
Library website, Library intranet and other department-specific Drupal sites
ExLibris Alma/Primo
Issues with Alma, Primo, CampusM or any aspect of the borrowing system
Interlibrary Loan
Issues with ILLiad
Timothee/S3
Amazon S3, Glacier and associated services, such as Timothee
AA Data Request
Request data from Academic Affairs departments, including raw Library data.
Enterprise Services
Desktop Support
General computing support including issues with non-Library software.
Classroom Support
Report problems with Halton Reading Room or other technology space related concerns.
Area49/Makerspace
Report problems occurring with the Area49 or Makerspace technology
Google Groups
Make requests regarding existing Google Groups or request a new group
Google Shared Drive
Make requests regarding Google Drive and Google Shared Drive
Generic Email Accounts
Support for generic or delegated email account.
Kronos Support
Report problems with the time keep and leave system.
Concur Support
Get help with travel requests
General Support Ticket
If your request doesn't fit anywhere else on this page, use this option to seek assistance.
Other Key Areas
Hire-A-Niner Support
Get support with Hire-A-Niner job postings or logging in to your employer account