Additional Notes, Tips, & Tricks 
 

• How-to video
• Verizon Orbic Speed Mobile Hotspots do not offer dual-band support. This means you must select either 2.4 GHz or 5.0 GHz. The default setting is 2.4 GHz. You can use the settings menu to toggle between the two bands. 
• Some devices (laptops, phones, etc.) may be unable to locate/connect to the hotspot depending on the manufacture date of your device.  
  • Older devices may only locate the 2.4 GHz network SSID, while newer devices may only discover the 5.0 GHz network SSID. 
  • You may need to toggle between both networks within the settings menu to connect your devices successfully.  
• Respondus 
  • Some students have reported problems with Respondus dropping/disconnecting while connected to a hotspot. 
  • We recommend that students not use the 2.4GHz hotspot setting while utilizing Respondus. 
  • We have found that the 5.0 GHz setting offers a more stable setting when using Respondus.